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sgcwin77 Privacy Policy: What We Collect and Why

At sgcwin77, your personal data is handled with care — from the moment you verify your phone number through account creation to every deposit you make via DANA…

Account Data ProtectionPayment Info Handled SecurelyDANA, OVO, GoPay & QRIS ContextYour Rights to Access & DeleteWhere Local Law Permits

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What This Policy Covers at sgcwin77

sgcwin77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to all information you provide when opening an account, completing phone verification, or initiating a transaction through virtual account, bank transfer, or local wallets including DANA, OVO, GoPay and QRIS. We collect your name, contact number, device identifiers and transaction metadata solely

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to operate your account and process withdrawals. Data is retained for as long as your account remains active, and for a period thereafter as depends on local law. We do not sell your data to third parties. If you deposit via BCA, BRI, Mandiri or BNI
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bank transfer, those transaction references are logged under your account ID for dispute resolution only. All processing is carried out where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is stored, want to request a copy of your account information, or need to flag a data concern, our support team is reachable seven days a week. You can contact us through live chat from inside your account dashboard, by email at our official address listed in the footer, or via the in-app help button on mobile. Response times for data requests are typically within two business days.

Team online

Live Chat Support

Access live chat directly from your account dashboard. Available seven days a week, this is the fastest path to a privacy question or data-access request.

Email Privacy Request

Send a written data-access or deletion request to our privacy email address listed in the site footer. We aim to respond within two business days.

In-App Help Button

On mobile, tap the help icon from any lobby screen. This routes your query to the account and privacy support queue without leaving the app.

HOW WE HANDLE YOUR DATA

Data Practices You Can Check and Verify

We keep our data practices straightforward so you know exactly where your information goes and how long it stays.

Cookie Policy

We use session and preference cookies to keep your login state and remember your wallet choice between visits. You can clear these from your browser or device settings at any time without losing your account.

Account Security

Phone verification is required before account access is granted. Your login session is tied to your verified number, and any new device login triggers a re-verification step to protect your account.

Data Retention

Your account data is retained while your account is active. After a closure request, data is held only for the period required by applicable rules, as depends on local law, then permanently deleted.

Payment Data Handling

Deposit and withdrawal records — whether via DANA, OVO, GoPay, QRIS or bank transfer through BCA, BRI, Mandiri or BNI — are stored against your account ID for transaction history and dispute resolution only.

Who Can Access Your Data

Only our account operations and fraud-prevention teams access personal data, and only when required to process a transaction, resolve a dispute, or respond to a verified data-access request from you.

Requesting Changes

You can request a correction, export or deletion of your personal data at any time by contacting our privacy team via live chat or email. We will confirm receipt and act within two business days.

Your Questions About Our Privacy Policy Answered

These are the questions we hear most often from account holders in Indonesia about how sgcwin77 manages personal data, payment records and account access.

We collect your phone number, name, and device identifier during registration. If you deposit via DANA, OVO, GoPay or QRIS, the transaction reference is also logged against your account for payment history.

No. We do not sell or share your personal data with external parties for marketing. Data is shared only where required to process your payment through a local wallet or bank rail, or where local law requires it.

Payment records from DANA, OVO, GoPay, QRIS and bank transfer are retained while your account is active. After account closure, records are held only for the period required as depends on local law.

Contact our privacy team via live chat in your account dashboard or by email at the address in our site footer. We process data-access requests within two business days and deliver a summary to your registered contact.

Yes. Submit a deletion request through live chat or email. Once verified, your account is closed and personal data is removed after the minimum retention period required where local law permits.

Phone verification is required before account access. Any login from a new device in Surabaya, Bandung or elsewhere triggers a re-verification step, so your account cannot be accessed without your registered number.

Reach our privacy support team directly via live chat or email. State your registered phone number and describe the concern. We aim to acknowledge all privacy-related complaints within one business day.

sgcwin77 Privacy Policy: What We Collect and Why

Reach Our Privacy Team Directly

Live Chat Support

Email Privacy Request

In-App Help Button

Data Practices You Can Check and Verify

Cookie Policy

Account Security

Data Retention

Payment Data Handling

Who Can Access Your Data

Requesting Changes

Your Questions About Our Privacy Policy Answered

01 What personal data does sgcwin77 collect when I open an account?

02 Does sgcwin77 share my data with third parties?

03 How long does sgcwin77 keep my payment records?

04 How do I request a copy of the data sgcwin77 holds on me?

05 Can I ask sgcwin77 to delete my account and personal data?

06 How does sgcwin77 protect my account from unauthorised access?

07 Who do I contact if I believe my privacy rights have been affected?

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